Thrupoint Fusion MyConnect

Overview

Thrupoint Fusion MyConnect™ is a rich user-driven call routing web-based application that is highly relevant for business continuity, virtual office and temporary employee relocation scenarios. High runner use cases include hot desking setup via QR Codes on smartphones, one-touch dial-in to a conference bridge using the moderator’s phone number, number portability for temporary office moves, and smart routing of video traffic to appropriate devices for a simplified video calling user experience.

Thrupoint Fusion MyConnect has an easy-to-use Web interface to make it simple for users to configure smart call routing policies, such as establishing one virtual number for others to reach them on any device of their choice, including a mobile, desk phone, computer softphone, tablet, home phone, or voice/video mail. Calls can also be pulled from one device to another during conversations in a seamless way to the other party. Callers are organized by group based on priority and schedule. Users can select various options such as call screening and do-not-disturb, or they can route calls to alternate destinations by variables such as contact list, time zone, and time of day.

Features

• Single number for your contacts to reach you across all your fixed, mobile, or temporary devices
• User-driven call routing by contact group, time of day, media type
• Hot desking to a temporary phone by dialing an IVR, accessing a Web page or using your smartphone to scan the phone’s QR Code
• One-click access to a conference by dialing the moderator’s phone number instead of the bridge and passcode
• Simplified video adoption by smart routing of video calls to video-capable devices
• Call screening, do-not-disturb, redirect to voicemail for incoming calls
• Pull an active call from one phone to another, such as to a mobile device
• Easy-to-use Web browser interface with RESTful API for call routing management
• Email notification for missed calls
• Call transfer, call hold

Benefits

• Quick, easy-to-configure hot desking
• Support for business continuity, flexible working and real-estate optimization initiatives
• Improved team collaboration via faster, simpler conferencing access
• Increased video adoption through simplified dialing for video point-to-point calls, n-way dialing, and Telepresence access
• Higher user productivity from improved reachability and call management
• Simple Web-based and user-driven call routing management
• Supported across fixed and mobile devices, multi-vendor PBX platforms and mobile network operators