Thrupoint, Inc.

Thrupoint PCX

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PCX : Professional Communications eXchange Server

Ideally suited for the Small to Medium Sized business (SMB), or even the branch offices of a larger enterprise. Our PCX serves as a replacement to traditional IP/PBX by providing next generation communications integrated into your telecommunications infrastructure. PCX delivers all of the most used traditional features needed by the end-user from call transfer, park, pickup, hold, ring-back, and many more. However, PCX offers more by delivering these features in a way where they can be hosted, premise based, or served up by the cloud.

Features at a glance :

Support for VXML 2.0 IVR Scripts
Call Presentation
Call Hold/Park/Pickup
N-way Calling
Blind Transfer
Group Pickup
Call Waiting
Call Forwarding
Hunt Groups
Group Ring
DND - Direct to Voicemail
Attendant Coverage
Last Caller Callback
Missed Call Notification with Live Callback
Custom Caller-ID
Short-code Extension Dialing

Our PCX offering can optionally be extended with our enhanced one number Personal Communication Router. By combining PCX and our PCR products, further benefits include:

Single Number Reach
Multiple Group Contact Lists
Active call routing override
Time of day routing
Simultaneous ring
Sequential Ring
Event notifications via Email or SMS

Implementation Options

Our PCX solution is ideally suited for carriers and service providers looking to implement cost effective services to meet the needs of the small to medium sized business. PCX can be implemented as a muti-tenant solution as part of a bundle of services, hosted individually for organizations wishing to customize the solution to their specific needs and as a cloud based offering providing customers with a variety of choices to meet their specific needs for features, functions and infrastructure choice. Our PCX solution interoperates with and extends existing IP/PBX solutions giving larger customers the ability fulfill the needs of their teleworkers as well as branch and retail locations.