Personal Communication Router
The Personal Call Router (PCR) application enables subscribers to easily transfer, screen, place on hold, send calls to voice mail, and otherwise route calls based on whether an active call is in progress. Thrupoint's unique LeadMe feature enables users to work more flexibly than ever before with benefits such as hot-desking, pulling an active call from one device to another, one-click calling, and other powerful dialing plan capabilities.
Results
Thrupoint's OneNumber Solution addresses the service provider and enterprise need for a robust service that replaces device-based with subscriber-driven role-based communications that
yields the following results:
- Streamlining communications both inside and outside the workplace, increasing productivity
- Maximizes the use of fixed IP networks, all but eliminating toll and roaming charges, yielding an approximate 40 percent telecommunications cost reduction
- Enabling service providers to offer their end-users all features currently provided by multiple IP-based phone services, and integrating into one interface
- Optimizing the communications infrastructure for branch office, virtual, and mobile users
- Enabling enterprise-wise consolidation of phone numbers and voice mail boxes, as well as allowing for precise and easy to manage call set up and handling
Benefits
- Creating SP Loyalty by Bundling All IP-Based Services & Features
- Streamlining Communications Throughout the Enterprise
- Reducing Network Costs by Enabling Self-Changes
- Maximizing Use of Fixed IP Network & Reducing Toll and Roaming Charges
- Optimizing Communications Infrastructure for Branch Office, Mobile, and Virtual Personnel
- Enabling User Choice to Present their Professional or Personal Context
Key Features
OneNumber Routing
- Single # to all contacts
- Add all fixed and cellular phones
- Route calls by assigned priority
- Re-direct unanswered calls
- Chain multiple OneNumber profiles together
- Leverage SIP URIs to route calls via the Internet
OneNumber Call Management
- Transfer to another extension
- Screen to select callers
- Route calls if on active call
LeadMe Location Flexibility
- Hot-desk with temporary numbers
- Pull active call from one device to another
- Use browser for OneNumber settings
- Receive email notifications of missed calls
OneNumber Contact Management
- Assign contacts to groups
- Route calls based on group membership
- Handle concurrent calls based on group priority
- Display Caller ID
